Wiki-Quellcode von Zammad Ticketsystem
Zuletzt geändert von Jarvis am 2026/02/05 08:32
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| author | version | line-number | content |
|---|---|---|---|
| |
1.1 | 1 | = Zammad Ticketsystem = |
| 2 | |||
| 3 | Helpdesk und Ticket-Management. | ||
| 4 | |||
| 5 | == Zugangsdaten == | ||
| 6 | * **URL:** https://tc.rs-servertech.com | ||
| 7 | * **Server:** 192.168.10.159 (Debian 11) | ||
| 8 | * **Version:** 6.5.x | ||
| 9 | * **Email:** support@rs-servertech.com | ||
| 10 | |||
| 11 | == Gruppen == | ||
| 12 | * Users (ID: 1) | ||
| 13 | * Support (ID: 2) | ||
| 14 | * Infrastruktur (ID: 3) | ||
| 15 | * Security (ID: 4) | ||
| 16 | |||
| 17 | == Integration == | ||
| 18 | * JARVIS Bot-User (ID: 34) | ||
| 19 | * IMAP/SMTP via Mailcow | ||
| 20 |